Shipping & Processing Times
All orders are subject to a processing time of 3-5 days (not including weekends) and refers to the time orders are prepared and sent out for shipment. This time does not include the shipping time required for customers to receive their orders. The shipping fee and delivery duration is estimated at checkout.
We currently only ship products to Canada, and the United States.
Key Sense Selfcare is not held responsible for lost or stolen packages. Once packages have been delivered to the postal service, we are no longer responsible for shipping. Please contact Canada Post for further shipping inquires.
Orders are shipped on business days: Monday - Friday (excluding Canadian holidays).